Guess what Knotts did.they said 'I am so sorry, I cannot imagine how you may be feeling.We will get those tickets out to you right away.Now that is how a business should be.And to feel for us that was awesome.Excalibur is lucky that my daughter and myself did not stumble onto the thieves.what if we were attacked. He did not say sorry for your loss, how can I help, Can we call a cab.He offered no resources, no condolence NOTHING.just We are not liable.What kind of business is this? You know I had 5 Knotts Berry farm tickets in the car. Back to Vasquez, how can someone be so cruel? We were 350 miles from home. The police said it was stripped to the frame, how disgusting. Well now we are out our 35K in a vehicle we had almost paid off. The next morning speaking to Vasquez the management- he was unsympathetic. Security wasted precious time before calling the police.
By that night security was scarce and our 04 GMC Denali was stolen. On arrival the security in the parking lot were visible so we felt safe. On July 14 we were staying at the Excalibur across the street.
